Privacy Notice

ABOUT THIS NOTICE

i-dox Medical Legal Services Ltd is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you in accordance with data protection.

The Data protection law says that the personal information we hold about you must be:

  1. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  2. Used lawfully, fairly and in a transparent way.
  3. Relevant to the purposes we have told you about and limited only to those purposes.
  4. Accurate and kept up to date.
  5. Kept only as long as necessary for the purposes we have told you about.
  6. Securely Stored

WHO WE ARE

We are i-dox Medical Legal Services Ltd Our registered office

i-dox Medico Legal Limited, Suite 3, Manchester Business Centre 60 Charles Street Manchester M1 7DF our registered company number is 10953342

Our contact details are info@idoxservices.co.uk and contact number is 03333447866


AGREEMENT INFORMATION

When you enter into an agreement with us there will be personal information about you relating to that contract such as your name, contact details, contract details, company details and correspondence with us about the contract. Certain information we do require to carry out our contract with you and you must provide this to enter into an agreement with us.


CORRESPONDENCE

For example, by email, telephone or post between you and us, will include personal information in that correspondence. This may include enquiries, follow-up or complaints lodged. We will keep and use that information to carry out our contract with you and to comply with any legal requirements and carry out certain verifications


WHY ELSE DO WE USE YOUR INFORMATION?

We will only use your personal information when the law allows us to do so. Although in limited circumstances we may use your information because you have specifically consented to it, we generally use your information in the ways set out in this notice because we need to perform a contract we have entered with you / we need to comply with a legal obligation. We never sell your data to third parties.


MARKETING

We may collect your name and contact details (such as your email address, phone number or address) to send you information about our products and services which you might be interested in. We may collect this directly from you, or through a third party. If a third party collected your name and contact details, we will process your professional data based on legitimate and then respect any communication preferences you give us.


OPT OUT

You always have the right to “opt out” of receiving our marketing. You can do this by contacting us at info@idoxservices.co.uk. If we send you any marketing emails, we will always provide an unsubscribe option. We never share your name or contact details with third parties for marketing purposes. We retain your details on our marketing list until you “opt-out”.


WEBSITE

We may collect information about you and your use of our website via cookies and other analytics tools. We use this to administer our website and to ensure it operates effectively and securely. When you visit our website, we encourage you to read the privacy notice.


INFORMATION COLLECTED AT OUR PREMISES

Our premises have CCTV which may record you and your activities. We display notices to make it clear what areas are subject to surveillance. We only release footage following a warrant or formal request from law enforcement


LEGAL CLAIMS

To defend any claims being made, we may retain your personal information as necessary for our legitimate interests in ensuring that we can properly bring or defend legal claims. How long we keep this information for will depend on the nature of the claim and how long we consider there to be a risk that we will need to defend.


SHARING INFORMATION

We may also share your information with third parties, including third-party service providers and other entities in our group. All parties are required to respect the security of your personal information. We may share your personal information with third parties if we are under a duty to disclose your personal information to comply with any legal obligation. We also may need to share your personal information for third-party service providers so that they can carry out their services.


WHERE WE STORE YOUR INFORMATION

Our head office is based in Manchester where we required to perform our contract with you, the information that we hold about you may be transferred to and stored at a destination outside the UK and the EU. It may also be processed by staff operating outside the UK and EU who work for us. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy notice.

If we transfer data to countries or organisations outside of the UK and the EU which the EU does not consider having an adequate data protection regime in place, we will ensure that appropriate safeguards are put in place where required.


DATA SECURITY

As well as the measures set out above in relation to sharing of your information, we have put in place appropriate internal security measures to prevent your personal information from being lost, used or accessed in an unauthorised way. We limit access to your personal information to those employees and other third parties. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where necessary.


HOW LONG WILL WE KEEP YOUR INFORMATION FOR?

We have set out above indications of how long we generally keep your information. In some circumstances, it may be necessary to keep your information for longer than that to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


YOUR RIGHTS

  1. Data protection law gives you a number of rights, when it comes to personal information we hold about you. Under certain circumstances, by law you have the right to:
  2. Be informed in a clear, transparent and understandable way about how we use your personal information
  3. Request access to your personal information known as subject access request. This enables you to receive a copy of the personal information we hold about you
  4. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  5. Request to delete which enables you to ask us to delete personal information.
  6. Object to processing your personal information where we are relying on a legitimate interest and there is something about your situation which makes you want to object. You also have the right to object where we are processing your personal information for direct marketing purposes.
  7. Request the transfer of your personal information to another party
  8. As a security measure we may need to confirm your identity and ensure your right to access the information.
  9. We will respond to your request as soon as possible. This will be within one month from when we receive your request but, if the request is going to take longer to deal with, we will let you know.

CHANGES TO THIS PRIVACY NOTICE

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail or otherwise. Please check back frequently to see any updates or changes to our privacy notice.